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Senior Travel Genie™ FAQ

Frequently Asked Questions

Senior Travel Genie™ Membership
Blog Issues
Password Issues
Submitting Reviews, Photos, Travel Tips & New Cities
General Questions
Advertising
Senior Travel Genie™ Membership
Why should I join Senior Travel Genie™?
  • Only registered members can add photos, travel tips and reviews to the web site.
  • Only registered members have access to coupons, money saving offers and travel alerts (when offered).
How much does membership cost?
Membership is free for Senior Travel Genie™ and the Blog.
Can a husband and wife share a membership?
Yes. However, keep in mind two things:
  1. You will both need access to the e-mail account you give us so you can read any e-mails we send to you, such as for a forgotten password.
  2. You can only use one member's name per membership, not Mr. and Mrs. The name you use when you join STG will be the name that appears above the reviews and travel tips you submit.
Will Senior Travel Genie™ share my personal information?
No. Senior Travel Genie™ will not disclose your personal information to third parties, except to the extent necessary to provide you with a service you request or under circumstances required by law. To learn more, please read our Privacy Statement.
Blog Issues
Do I have to register to post a comment on the Blog?
Yes. Only Registered Members of the Blog may post comments about articles. Blog membership is separate from Senior Travel Genie™ membership.
How do I post a comment on the Blog?
  1. Log in or Register if you have not already registered on the Blog. The Log In and Register links are located on the right side of the page above the gray bar. After you register, you will not be able to post a comment until you retrieve the password emailed to you for logging in.
  2. To get to the Blog Articles, click on Senior Travel Genie - Visit Site located in the black bar at the top of the Dashboard page.
    Below each article there is a link in red labeled No comments or Comments.
  3. Place your mouse over No comments or Comments and click.
  4. Scroll down to the box labeled "Post a comment" and type in your comment.
  5. Click the "Post comment" button.
Can I contribute an article to the Blog?
You can if the editors agree. To get approval, click the "Contact Us" tab on the Senior Travel Genie™ Home Page to tell us about yourself. In the e-mail, include a sample article you would like to submit to the Blog. We will notify you by e-mail whether or not you have been accepted as a Contributor. When you become a Contributor, you will be able to submit articles using your same Blog user name and password. However, the editors must approve articles before they are published online. For faster publication, send us an e-mail telling us you have submitted an article.
Why is it taking so long to get my article approved and published?
It is possible that we simply overlooked the pending article. To speed up the process, we recommend you send us an e-mail alert every time you submit a new article for the Blog. Click the "Contact Us" tab on the Senior Travel Genie™ Home Page to e-mail us.
How do you choose Contributors for the Blog?
We are looking for seniors or baby boomers to write articles about travel-related topics. The articles should be pertinent to seniors and have one or more of the following characteristics: witty, insightful, unusual, tastefully bizarre and/or educational.
How do I change my password?
Go to the Dashboard page. To get there, click Site Admin, which is located above the search box on the right side of the page. When you are on the Dashboard page:
  1. Click Profile (located in left menu area.)
  2. Scroll down the page until you see New Password near the bottom of the page and type in your new password in the two boxes.
  3. Click the "Update Profile" button.
How do I submit an article?
Go to the Dashboard page. To get there, click Site Admin, which is located above the search box on the right side of the page. When you are on the Dashboard page, click the gray button labeled "New Post" located at the top of the page. On the Add New Post page:
  1. Type the title of your article in the long box that is found directly below "Add New Post".
  2. Type your article or cut and paste your article into the large box just below the title box.
  3. If you are not ready for the editors to approve the article, click the "Save Draft" button in the first box located on the right side of the page.
  4. If you are ready to send your article for approval, click the blue button labeled "Submit for Review".
Password Issues
I forgot my password. Can you send me my password?
Yes, click the green "Sign In" tab to get to the Forget your password? link. The link is located below the blue "Sign In" button. Click the Forget your password? link, then enter the e-mail address that you use to log in to Senior Travel Genie™ and click the "Continue" button. Once you do this, the same login box will appear. You can close it or minimize it for later use. We will immediately send you an e-mail that contains your password.
How do I change my password?
You cannot change your password at this time. If you feel that there has been a breech in security, please e-mail us to request that we change your password.
Submitting Reviews, Photos, Travel Tips & New Cities
Who can submit photos, reviews and travel tips to your website?
Registered members of Senior Travel Genie™ can submit photos, reviews, travel tips, new business listings and new destination cities to the web site as long as the Terms and Conditions are followed. Members must log in to make submissions.
What are your rules regarding submitting information to the website?
Before submitting anything to Senior Travel Genie™, please read the Terms and Conditions. By uploading to the site, you agree to abide by these terms and conditions.
How do I add a new destination city to Senior Travel Genie™?
Send us an e-mail request containing the city, state and country you want added. Include the following:
  1. 2 photos that represent the city. 360 pixels x 270 pixels is preferred.
  2. Text that includes a brief history and overview of the city. You may want to mention some local tourist attractions and reasons why it is a good place to visit. Text length should be approximately 1,300 characters with spaces.
Once we receive the photos and text, we will use your submission to create the new city page on STG and notify you when it is online. We reserve the right to edit all material submitted.
Can I submit data for a city that is "Under Construction"?
Yes. We encourage you to do that. Members may start submitting photos, travel tips, business listings and reviews for a new city "Under Construction" as soon as it appears on Senior Travel Genie™. Your submissions will be placed online for view on the new city pages after we have reviewed them. We review all submissions to ensure that no potentially offensive material is posted.
What does "Under Construction" mean?
"Under Construction" signifies that the city is new on Senior Travel Genie™ and needs photos, reviews and travel tips. We like each destination city to have photos, travel tips and business listings in each of the categories (food, where to stay, things to do and getting around) before we remove the "Under Construction" label.
How do I review a business?
Find the listing for the business that you want to review. If you cannot find the business you want to review, read the instructions for the next question. Click the link labeled "Submit Reviews", which is located below the phone numbers. You must login to Senior Travel Genie™ before you can submit a review.
How do I submit a review for a business that is not listed on Senior Travel Genie™?
Click "Add a Business" located in the left menu area or click the "Add a Business" link found just below the blue tabs located at the top of every page. You must type in the name of the business, its address and phone number before you can review the new business. Be sure to include the phone's area code. You must login to Senior Travel Genie™ before you can submit a new business listing.
How do I submit a photo?
Click "Submit Photos" found in the left menu area of city and listings pages or click the "Submit Photos" link found just below the blue tabs located at the top of each page. Photos must be in .jpg format and under 1 mb in size. The process is similar to sending an attachment in an email. Push the "Browse" button to find your photo file. After you have found the photo(s) and typed in the accompanying information, mouse down to the bottom of the page to read the Terms & Conditions, then check the box. Click the "Upload Photos" button when you are ready to submit the photos.
How do I submit a travel tip?
Go to the City page you want. Click "Submit Travel Tips" found in the left menu or click the "Submit Travel Tips" link found just below the blue tabs located at the top of each page. Each travel tip can be up to 10 kb in length. You can type it in or copy and paste your tip into the text box. Check the box indicating that you have read the Terms & Conditions, then click the "Submit Travel Tip" button.
Will my name and hometown appear on the reviews and travel tips that I submit?
Yes, your name will appear and no, your hometown will not. The name that you enter when you sign up for membership in STG will be the name that appears above your reviews and travel tips. No other identifier is attached. To maintain the integrity of the site, we do not allow anonymous postings.
How do I keep my name from appearing on reviews and travel tips that I submit?
The only way to keep your name from appearing on a review or travel tip that you submit is to create a new membership using only your initials. Your membership name will always appear on the reviews and travel tips that you submit. If you have multiple memberships and would like for us to cancel one of them for you, send us an e-mail with the request.
General Questions
Why isn't there a Full-Page Ad for all of the business listings?
Most business owners do not realize that they can have a FREE Full-Page Ad with their photos, website link, PDF file of a menu or price list, etc. on STG. Contact the business in question and tell them you would like to see their Full-Page Ad on our website.
Why don't you have more coupons?
Each Full-Page Ad can have 2 coupons posted on it at a time. It is up to the business to offer coupons. Contact the business in question and ask them to offer coupons on our website.
Why can't I access the coupons?
Only registered members in Senior Travel Genie™ can access coupons. Membership is free, so join now.
Why don't you have an Accessibility Rating for all business listings?
Accessibility ratings are only available for listings that have a Full-Page Ad. It is the business owner's choice whether to post the Accessibility Rating. Contact the business owner in question and request that they post the business's Accessibility Rating on their Full-Page Ad.
Why aren't the business listings in alphabetical order?
The listings are in the order in which STG receives them. Business listings with Full-Page Ads (what we call Premium Listings) are placed at the top of the page and all other listings go under the Premium Listings.
Do businesses pay to get a good review?
No. We only publish reviews that are submitted by people who are members of Senior Travel Genie™.
Advertising
Why should I advertise on Senior Travel Genie™?
Senior Travel Genie™ attracts thousands of savvy senior travelers every day. In order for them to see more than your business address, phone number and reviews, you will need to convert your basic listing into a FREE Premium Listing that has a Full-Page Ad. Premium Listings are placed above the basic listings in the order we receive them. Banner Ads are also available for a fee.
How do I advertise on Senior Travel Genie™?
Click on the "Advertise With Us" link located at the bottom of every page. Next, click the "Advertising Rates" tab at the top of the page to see a description of Free Premium Listings, Banner Ads and payment options for Banner ads. When you're ready to place your ad(s), click the "Buy Now" tab. Once your order is placed, you can start creating your ad(s) online in Ad Manager.
What are the advertising terms on Senior Travel Genie™?
We require a minimum 6-month advertising commitment on Senior Travel Genie™. We offer one free month if you choose the Flat Fee annual payment option. There are no refunds.
How do I get my business listing moved to the top of the page?
All listings are placed in the order that they are received. The only way to move a listing up the page is to order a Premium Listing. Premium Listings are placed above the basic listings in the order received, not in alphabetical order.

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